About Us

Susan Zapolski is an independent consultant with more than 20 years of experience helping executives and managers get their jobs done. Certified as a Professional Editor through Georgetown University, Ms. Zapolski is a member of the International Association of Business Communicators.

Deadlines approaching? When you or your team just don't have the bandwidth to get things done, ZAP can help.

We handle projects of all sizes. Whether you need a document written or simply edited, wish to conduct a thorough policy review, or are looking to create a compelling annual report, we can help. When you need to draft an effective email, or need to develop a comprehensive internal communications strategy, ZAP can help.